Hotel Management Certification Level 3

Learn the skills you need to run a hotel with the Hotel Management Certification Level 3. It’s a fast track to Hotel Management certification, and it’s easy to complete. Plus, you’ll get a customized certificate that will show your achievement. Get started today!
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Course Description

Learn how to manage a hotel, from front desk to check-in, room service to housekeeping. The Hotel Management Certification is designed for hospitality professionals with aspirations to become management team members in the industry. The hotel management certification level 3 offers an in-depth overview of the skills necessary to successfully manage a hotel, from front desk services to room service.

This is an online program designed to prepare you for a career in the hospitality industry. The curriculum includes hotel-related topics such as operations, human resource management, and financial management. This program makes you a certified hotel manager in just 23 modules. It is ideal for busy people who want to become part of the hospitality industry while mastering the fundamentals of managing a hotel. You will learn how to manage staff and guests, apply marketing strategies, use advanced technology, and more.
Course Benefits
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Course Overview

You will be provided with an official Joseph Skills Academy Certificate upon completion of the course. You will also be able to add your certificate to your CV, and put it on your profile on LinkedIn.

Course duration

It is a 10 hours course.

Course outcome

Once you have completed your will acquire the skills and knowledge to become a successful Hotel Management

Entry Requirement

No entry requirement.


The pass mark for the test is 70%.

Course Detail

Module 1 : Introduction to the Industry

Module 2 : Products and Services Offered in the Hospitality Industry

Module 3 : About Hotels

Module 4 : Personal Appearance and Skills

Module 5 : The English Language & Your Local Knowledge

Module 6 : Types of Customers and Relationships

Module 7 : Taking Reservations by Phone and Email

Module 8 : Welcoming Guests and Checking in and Checking Out

Module 9 : The Do’s and Don’ts of Interacting with Guests

Module 10 : Developing your Skills on the Telephone

Module 11 : Payment Methods and Dealing with Foreign Cash

Module 12 : Front Desk Management

Module 13 : Housekeeping and Servicing Rooms

Module 14 : Building and Facility Management

Module 15: Front of House Restaurant and Bar

Module 16: Dealing with Lost & Found and Late Checkouts

Module 17: Hotel Terminology

Module 18: Career Progression

Module 19: Leadership Qualities and Engaging with Staff

Module 20: The Key to Paperwork

Module 21: Dealing with Emergencies

Module 22: Dealing with Costs

Module 23: Marketing your Hotel

Need Help?

We would be happy to answer any question you may have. Our goal is to help you achieve the career goals you want. Call us now to speak to one of our advisors. 

+44 330 0430249

Ready to Start?

We believe that everyone has the capacity to learn, no matter where you are or what your background is. Our online courses are designed to give you the knowledge and practical skills necessary to prepare you for your new career.  Our programs can be completed 100% online, and from anywhere in the world with a computer and Internet connection. If you need help or consultation please fill the form and we would be happy to get back to you.