You will be provided with an official Joseph Skills Academy Certificate upon completion of the course. You will also be able to add your certificate to your CV, and put it on your profile on LinkedIn.
Module 1: The Role of the Receptionist
Module 2 : The Different Types of Receptionist and the Subtle Differences Between Them
Module 3 : The Essentials of Communication
Module 4 : Practice Good Telephone Skills
Module 5 : Sending Formal Messages/Sending Informal Messages
Module 6 : Database Management and Booking/Reservation Procedures
Module 7 : Following Routine Administrative Procedures and Developing Filing Systems
Module 8 : Security & Safety Issues / Health & Safety Considerations in the Workplace
Module 9 : Confidentiality
Module 10 : Successful Meetings & Minute Taking, Meeting & Accommodation Arrangements
Module 11 : Organisational Skills & Time Management
Module 12 : Effective Business Communication
Module 13 : How Technology is Important in Reception Work
Module 14 : The Importance of Team Work
Module 15: Reception Area Appearance
Module 16: Career Progression / From Receptionist to…
Module 17: To Sum It All Up: Reception Work Explained
We would be happy to answer any question you may have. Our goal is to help you achieve the career goals you want. Call us now to speak to one of our advisors.
Ready to Start?
We believe that everyone has the capacity to learn, no matter where you are or what your background is. Our online courses are designed to give you the knowledge and practical skills necessary to prepare you for your new career. Our programs can be completed 100% online, and from anywhere in the world with a computer and Internet connection. If you need help or consultation please fill the form and we would be happy to get back to you.